Dansk
Australia
DeutschSupport and Service
Do you need assistance or support for your pump or plate heat exchanger?
At SonFlow, we are committed to providing exceptional customer service and maintaining close communication with our customers throughout the entire process, from initial consultation to subsequent technical support.
Our sales and service department are efficient, well-organized, and staffed with competent and helpful employees who are always ready to assist you.
Get help!
If you have any inquiries regarding an order, wish to order spare parts, or require technical support, please find our contact information below. Kindly note that the contact details vary based on whether you need assistance with pumps or plate heat exchangers.
Pumps
Tel: +45 69 15 93 94
E-mail: info@danpumps.dk
Plate Heat Exchangers
Tel: +45 3151 5730
E-mail: cda@sonflow.dk
Service and Maintenance - Plate heat exchangers
To ensure optimal performance and longevity of your plate heat exchangers, they should be operated and maintained in accordance with the instructions provided in the instruction manuals, which can be found here.
We recommend conducting maintenance at least once a year to keep your plate heat exchanger in optimal condition.
Are you interested in upgrading your plate pack?
Our plates are compatible with plate heat exchangers from several different brands. Feel free to contact us to determine whether your plate heat exchanger can be upgraded with a SonFlow plate pack.
Service and Maintenance - Pumps
To ensure cost-effective and reliable operations, our pumps should be operated and maintained in accordance with the instructions provided in the instruction manual, which can be found here.
Regular inspections and preventive maintenance are essential for all pumps. We recommend checking the pump every 6 months (more frequently under extreme conditions).
SonFlow offers service and repair for all types of centrifugal pumps, both for breakdown situations and as part of preventative maintenance, regardless of the brand.
Spare parts
We recommend using original spare parts for your DanPumps pump and SonFlow plate heat exchanger to prevent any consequential damage and ensure optimal production performance.
We have distributors and agents worldwide who are ready to assist you and ensure a trouble-free operation. Find our contact information here.
DanPumps Spare parts
At DanPumps A/S, we ensure that your pumps always run optimally. We maintain a large stock of spare parts for all our pumps, including both current models and those that are no longer in production. This allows us to offer fast delivery, minimizing downtime and keeping your processes running smoothly.
If you need a spare part for your pump, you can easily contact us or reach out directly to one of our many local agents. Many of our agents also have spare parts in stock, so you can get what you need quickly.
Pumpex and PX Pumps spare parts
DanPumps keeps a large inventory of spare parts for the discontinued pump brands Pumpex and PX pumps. Although these pumps are no longer in production, we still offer spare parts for all essential components such as seals, impellers and wear rings.
We therefore have spare parts in stock for all discontinued Pumpex k-models.
Contact us for more information or to order spare parts here.
Instruction manuals and data sheets
You can access our instruction manuals and datasheets via our download page.
It is important to read the instruction manual carefully before beginning the installation process. If you need additional guidance or support, please don’t hesitate to contact us or one of our authorized dealers.
Find all of our instruction manuals and data sheets here!
PumpSelect
You can download our configuration program for DanPumps pumps here.
If you require any assistance with the installation, please don’t hesitate to contact us for support.
Can’t find what you are looking for?
We are here to assist you:
Give us a call at +45 8657 1344 or send an email to info@sonflow.dk